Name: Service Design. A practical guide to creating customer centric services
SKU: 67024439
Price: 1806.00 UYU
Availability: InStock
Author: Debra Paul;Jonathan Hunsley
ISBN: 9781780177274

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portada Service Design. A practical guide to creating customer centric services

Service Design. A practical guide to creating customer centric services

Formato

Libro Físico

Editorial

BCS, The Chartered Institute for IT

Autor

Debra Paul;Jonathan Hunsley

Año

2026

N° páginas

216

Encuadernación

Tapa Blanda

Dimensiones

24.4x17 cm

ISBN13

9781780177274

Service Design. A practical guide to creating customer centric services

Debra Paul;Jonathan Hunsley (Autor) · BCS, The Chartered Institute for IT · Tapa Blanda

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Reseña del libro "Service Design. A practical guide to creating customer centric services"

In a world where customer expectations are higher than ever, delivering great service is no longer optional, it’s essential. Service Design is your practical, visual guide to creating services that truly meet customer needs, from first interaction to the final outcome.